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Type your reference number and press 'Submit'. Details of the charge you need to pay will be displayed. If you are happy with the details that are shown click the 'Make Payment' button.

Refund policy:

You are paying charges for our services to forward your goods overseas. Please ensure you are completely satisfied with the price and services offered as once the goods have been despatched from U.K. no refunds will be allowed.

Should you wish to cancel you must do so 72 hours prior to your shipment departing the UK. You will not be able to cancel after this time. If you cancel within this time and request your shipment be returned to you, you must confirm to us in writing. After we have received this correspondence we will arrange for your goods to be returned to you.

If you do cancel you will still be liable for any charges incurred such as (but not limited to) any collection charges, storage charges, handling or packing charges.